FAQS

How do I know if i qualify for transportation?

All you need to do know know if qualify for transportation is get in contact with your insurance provider and ask if you qualify. If yes! ask to ride with Along Car Service to your next medical appointment!

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Is it possible to book transportation for the same day?

Absolutely! Just give your insurance a call and remind them that although other companies cant... Along Car Service can!!! We absolutely can accommodate last second trips just give us 15 minutes to get your car after your insurance approves the transportation.

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How do you go about facilitating the transportation?

Simply. Once transportation is approved and scheduled by your insurance we will call to reconfirm that you are going to your appointment. we call to not only reconfirm the time but the pick address, drop-off address, pickup time, return time (if necessary), phone number, and any other specifics that would help facilitate the transportation. Once our driver arrives on location we will call the reconfirmed number and let the patient know to come outside with a description of the vehicle. the driver will greet you when you come out and reconfirm that they are picking up the correct customer. once you arrive to your destination the driver will get you as close to the door as possible! once you are ready to return you just give us a call and we will have a car on location in approximately 15 min!

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John Richardson

★ ★ ★ ★ ★


Their professionalism and punctuality were outstanding. The driver was courteous and ensured I was comfortable and safe throughout the journey. I highly recommend Along Car Service for their excellent customer care and reliable service.

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